Shipping Policy

At [Store Name], we aim to provide a fast, reliable, and convenient delivery experience for all our customers.

1. Order Processing

Orders are normally processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Estimated delivery time is 3–7 business days, depending on the customer's location and courier service.

Delivery times may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated to the customer before the order is dispatched.

We may offer free shipping on selected orders or during promotional periods.

4. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations.

Customers are responsible for providing a correct and complete delivery address and phone number.

5. Order Tracking

Where available, customers may receive a tracking number after their order has been dispatched.

You can use the tracking information provided to check the status of your shipment.

6. Incorrect Address

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional delivery charges may apply for re-delivery.

7. Delayed or Lost Orders

While we work with reliable delivery partners, delays or losses caused by the courier are sometimes beyond our direct control.

If your order is significantly delayed or appears to be lost, please contact our customer support team so we can assist you.

8. Damaged Package

If your package arrives visibly